One of our main priorities on our online website store www.shop.rialto.co.za is the privacy of our visitors.
We will take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.
You have the right to tell us if you: -
- Don't want to be contacted in the future by us;
- Would like a copy of your personal information which we have on record;
- Would like us to correct, update, or delete your personal information in our records;
- Wish to report any misuse of your personal information.
Rialto Foods will only collect, use or disclose your personal information where it is fair and lawful to do so. In most instances, we will obtain your consent to make use of your personal information, however in some instances we may infer consent from your actions and behaviour.
We follow a standard procedure of using logged files. These files log visitors when they visit websites. All hosting companies do this and is part of hosting services’ analytics. The information collected by logged files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, www.shop.rialtofoods.co.za uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Mobile Device Identifiers
Certain mobile service providers uniquely identify mobile devices, and we or our third party service providers may receive such device information if you access the Website through mobile devices. Certain features of our Website may require collection of mobile phone numbers, and we may associate that phone number to the mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third party service providers may receive this information.
Information Security and Notification
Because no data transmission over the internet is completely secure, and no system of physical or electronic security is impenetrable, Rialto Foods cannot guarantee the security of the information you send to us or the security of our servers or databases, and by using the Website you agree to assume all risk in connection with the information sent to us or collected by us when you use the Website.
In the unlikely event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you by e-mail, provided that we have your e-mail address.
- (a) Fulfil a government request;
- (b) Conform with the requirements of the law or legal process;
- (c) Protect or defend our legal rights or property, our Website, or other users; or
- (d) In an emergency, to protect the health and safety of our Website’s users or the general public.
Third Party Privacy Policies
A further priority is adding protection for children while using our website. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.
www.shop.rialtofoods.co.za does not knowingly collect any personal identifiable information from children under the age of 13 (thirteen) years.
If you are a parent or guardian of a child under the age of 13 (thirteen) years, and you suspect that your child provided personal identifiable information on our website or ordering platform, we strongly encourage you to contact us immediately at email@example.com and we will make every effort to promptly remove such information from our records.
We may make use of any personal information provided to carry out age verification checks. If we discover that we have collected personal identifiable information from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that information as soon as possible.